Roll over your unused physiotherapy sessions for free
With your additional insurance, you automatically get a free, exclusive rollover of up to five unused physiotherapy sessions to the next year.
Here’s how the physiotherapy rollover works
If you had an additional insurance with physiotherapy in 2023, and you have renewed it for 2024, a maximum of five unused sessions are automatically rolled over. You can use these sessions at any time during 2024. You do not need to take any action yourself.
If you need physiotherapy this year, the sessions rolled over from 2023 will be used up first. Once these have been used up, we will automatically use your sessions for 2024.
Frequently asked questions about the physiotherapy rollover
How much does it cost to roll over unused physiotherapy sessions?
Nothing. You can roll over as many as 5 unused physiotherapy sessions for free. You will pay the normal premium for the additional insurance package you have selected.
Do I have to do anything to roll over unused physiotherapy sessions?
No, you don’t have to do anything. If you have an additional insurance package with a reimbursement for physiotherapy for this year, and you also did in 2023, as many as 5 unused physiotherapy sessions will be rolled over to the new year. You do not need to take any action yourself.
What kinds of physiotherapy sessions are rolled over?
The physiotherapy rollover applies to general physiotherapy and/or Cesar/Mensendieck exercise therapy sessions.
I am only taking out a general insurance policy for next year. Can I roll over my physiotherapy sessions from this year?
Unfortunately not. If you had an additional insurance package with a reimbursement for physiotherapy this year, but will only take out a general insurance policy for next year, you cannot roll over your unused physiotherapy sessions to the new year.
By when do I have to use my rolled-over physiotherapy sessions?
You can use your rolled-over physiotherapy sessions until the end of the new year. So, if you roll over 4 unused physiotherapy sessions from 2023, you can use them at any time until 31 December 2024. Rolled-over sessions are, therefore, valid for a maximum of 1 policy year.
Where and when can I check how many physiotherapy sessions I have left over from last year?
If all claims have been processed, you can check how many unused sessions have been rolled over from 2023 on ‘Mijn CZ ’ from the 1st of April 2024.