Changes to the ‘Supertop’ additional insurance package in 2021
There will be several changes to your additional insurance package from 1 January 2021. Please find the changed terms and conditions and reimbursements below.
Alternative treatment methods and medicines
Reimbursement for alternative treatment methods and medicines is being reduced from € 1000 to € 750.
Urgent medical care abroad
The costs of urgent medical care received during a temporary stay abroad are fully reimbursed under the additional insurance package. In 2020, you only received full reimbursement of these costs in the EU/EEA countries and treaty countries.
Reimbursement for physiotherapy from a non-contracted physiotherapist
If you visit a physiotherapist with whom we do not have a contract, you will be reimbursed a maximum of 50% of the average rate agreed with our contracted physiotherapists. If the rate applied on your invoice is lower than this rate, we will reimburse 50% of the invoice. This is currently 75%.
Healthcare costs in the event of negative travel advice
If the Dutch government issues negative travel advice (orange or red) prior to you travelling abroad due to the outbreak of a contagious disease, for example COVID-19, any healthcare costs relating to this incurred abroad will not be reimbursed under the additional insurance package.