Always call the CZ Helpline
Need urgent healthcare abroad? Call the CZ Helpline: +31 13 468 04 02. We are here to help 24/7.

If you are abroad temporarily, on holiday for example, and you unexpectedly need healthcare that cannot be put off until you get home, take a look at what is covered.
Need urgent healthcare abroad? Call the CZ Helpline: +31 13 468 04 02. We are here to help 24/7.
We will cover urgent medical care abroad up to the cost of the same medical care in the Netherlands. The This is the amount you have to pay yourself before you start receiving reimbursement for healthcare. There are two kinds of deductible in the Netherlands — compulsory and voluntary — and the compulsory deductible is set by the government. In 2023, the compulsory deductible is €385. On top of the compulsory deductible, you can also opt for a voluntary deductible of up to €500. The deductible only applies to reimbursements under the general insurance policy.
applies to the same healthcare that is also subject to the deductible in the Netherlands. Urgent dental care is only reimbursed under the general insurance policy for children under the age of 18.
In Australia, Belgium, Bulgaria, Croatia, Cyprus (the Greek part), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, United Kingdom (England, Scotland, Wales and Northern Ireland), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and Switzerland.
The EHIC can also be used in: Azores, Canary Islands, Ceuta, French Guiana, Gibraltar, Guadeloupe, Madeira, Martinique, Mayotte, Melilla, Réunion, Saint-Barthélemy and St. Martin.
, you will often not have to pay your healthcare costs upfront if you show your EHIC. You will receive the same reimbursement as residents of the country you are visiting. The reimbursement will not be set off against any outstanding deductible you have in the Netherlands.
If you need medical care while in Bosnia and Herzegovina, Montenegro, Serbia, Tunisia, or Turkey, the CZ Helpline will arrange a 111 treaty form for you. This form will enable you to get your healthcare reimbursed as per the terms and conditions that apply in the country you are visiting. You do not have to request this form in advance.
An additional insurance package enables you to get additional reimbursements for urgent medical care abroad when staying there for no longer than one year. You will be reimbursed for the following: