Changes to the ‘Start’ additional insurance package in 2021

There will be several changes to your additional insurance package from 1 January 2021. Please find the changed terms and conditions and reimbursements below.

Urgent medical care abroad

The costs of urgent medical care received during a temporary stay abroad are fully reimbursed under the additional insurance package. In 2020, you only received full reimbursement of these costs in the EU/EEA countries and treaty countries.

Healthcare costs in the event of negative travel advice

If the Dutch government issues negative travel advice (orange or red) prior to you travelling abroad due to the outbreak of a contagious disease, for example COVID-19, any healthcare costs relating to this incurred abroad will not be reimbursed under the additional insurance package.

Reimbursements 'Start' additional insurance package

CZ Customer Services

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