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Need urgent care abroad?

If you have health-related questions, or if you are admitted to a foreign hospital, call the CZ Helpline to get expert advice. Our experts are available 24/7.
Call +31 13 468 04 02

Your CZ Health Insurance

Processing bills is taking longer

If you have submitted a bill to us you may notice that processing is taking longer than you have come to expect from us. We apologise that we are temporarily taking longer to process your bill. We understand that this can be very inconvenient for you and are currently doing everything we can to process all bills as quickly as possible. The expected processing time for the largest part of the bills is currently 11 working days.

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Top service

Submit claims quickly and fast in the app, and ask the CZ Healthcare Team all your questions. Our service is always personal.

Most generous reimbursements

For exactly the healthcare you need, whatever happens.

Over 20 benefits

From a discount on gym membership to help losing weight or a free skin check.

Our customers are happy

  • Very quick service via that app, and nice anonymous and safe feeling to ask some sometimes personal questions

    Marcus, Amstelveen, 12 november 2021

  • Everything I need was rapidly supported by an employee via WhatsApp or email. A solution was obtained after the agent take care of the situation

    Martin, Utrecht, 23 september 2021

  • Contacted the customer service through WhatsApp they were really helpful and helped me really fast within a matter of hours.

    Océane, Teteringen, 16 september 2021
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    8,2
    View all reviews (mostly in Dutch)

CZ Customer Services

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