Service & contact

Whether you have a question about your insurance, reimbursements or claim, or are looking for a good healthcare provider, feel free to contact us, or make the necessary arrangements online.

Deductible
How the deductible works

Reimbursements
Prior permission for healthcare
- Prior permission for healthcare
- Requesting approval

Health insurance
The difference between an in-kind policy and a refund policy
How your health insurance works

Other
Complaint
- Complaint
- Submitting a complaint about CZ
- Complaint about a healthcare provider

CZ Customer Services

Please note that our Customer Services will be closed during Ascension Day on Thursday 13 May 2021.

Call +31 88 555 77 77

Monday to Friday 8am - 7pm. You will only pay the usual call rates.

Send us your question

We will reply to your question within 2 working days.

Join the discussion on Facebook

We will reply from Monday to Friday between 8.30am and 5.30pm. We will reply within 2 hours.

Ask your question on Twitter

We will reply from Monday to Friday between 8.30am and 5.30pm. We will reply within four hours.