Service & contact

Whether you have a question about your insurance, reimbursements or claim, or are looking for a good healthcare provider, feel free to contact us, or make the necessary arrangements online.

Read more about:

Deductible
The deductible explained

Reimbursements
Approval for healthcare
- Approval for healthcare
- Requesting approval
Reimbursement for non contracted healthcare providers

Health insurance
The difference between an in-kind policy and a refund policy
How your health insurance works

CZ Customer Services

Call +31 88 555 77 77

Monday to Friday, 8am to 7pm.

Ask your question on Twitter

We will reply from Monday to Friday between 8.30am and 5.30pm. We will reply within four hours.

Send us your question

If you have a question, we would be happy to help. We will reply within five working days.

Join the discussion on Facebook

We will reply from Monday to Friday between 8.30am and 5.30pm. We will reply within 2 hours.

WhatsApp +31 613 65 19 50

We are available on WhatsApp from Monday to Friday between 8.30am and 5.30pm. We will reply within 2 hours. We will not share any medical data or other sensitive information by WhatsApp.