Reimbursement physiotherapy

Do you need physiotherapy? Whether your treatment is reimbursed depends on your age and the disorder or ailment.

Physiotherapy up to 18 years old

The basic insurance covers 18 treatments of physiotherapy per disorder/ailment. Do you need more treatments? Then you can use your additional insurance package for extra reimbursement. Your physiotherapist will assess how many treatments are deemed necessary. Always check with the physiotherapist or with us if you need a referral from your doctor or GP first. Do you have a condition that appears on the list of conditions for physiotherapy and exercise therapy (in Dutch)? Then we will reimburse all the treatments from our basic insurance.

Physiotherapy from 18 years and up

Temporary ailments: reimbursement from the additional insurance

Do you have a temporary ailment? This is reimbursed by most of our additional insurance packages. How many treatments we reimburse, depends on your additional insurance.

Check the coverage of each additional insurance in our reimbursements and package overviews. Or check our corresponding Dutch website here.

Other ailments: reimbursement from the basic insurance

Do you need to visit a physiotherapist because of unwanted urine loss, claudication intermittens, osteoarthritis in the knee/hip joints, a neurological disorder, after an operation, or for a disorder that appears on the list set up by the government (in Dutch)?

You will need a referral from your doctor or GP. The physiotherapist will assess whether you meet the conditions for a reimbursement. There also is a set amount of treatments depending on the referral and indication. Your physiotherapist will let you know how long you can be treated and are covered this way. You will pay your This is the amount you have to pay yourself before you start receiving reimbursement for healthcare. There are two kinds of deductible in the Netherlands — compulsory and voluntary — and the compulsory deductible is set by the government. In 2021, the compulsory deductible is €385. On top of the compulsory deductible, you can also opt for a voluntary deductible of up to €500. The deductible only applies to reimbursements under the general insurance policy.
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Important: visiting a contracted physiotherapist

It is important to go to a contracted physiotherapist Please check our Zorgvinder for all our contracted care providers. You can search with 'Fysiotherapie' and your postal code.

Will you visit a non-contracted physiotherapist? Then, we do not fully reimburse the costs per treatment. You will always need a referral from your GP or doctor. You will pay the invoices to the physiotherapist yourself and claim the costs with us afterwards.

CZ Customer Services

Please note that our Customer Services will be closed during Ascension Day on Thursday 13 May 2021.

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