Home
Customer service
Submitting a complaint
Submitting a complaint about CZ

Your complaint about CZ

We appreciate you taking the time to make your complaint known to us; we can learn a lot from it. We will call you as soon as possible to discuss your complaint.

Please explain your complaint as clearly as possible

Is your complaint in response to a letter you received or a telephone conversation?

in response to a letter

in response to a telephone conversation

none of the above

What is the reference number on the letter?

What is the date of the letter?

Dag

Maand

Jaar

Do you know who you talked to?

When did you call us?

Dag

Maand

Jaar

Personal details

Name

CZ customer number

You find your customer number in My CZ or the CZ app

Date of birth

Dag

Maand

Jaar

Postal code

House number and possible suffix

Email address

Telephone number

We would like to discuss your complaint with you directly, and to do this we would like to call you.